The only place I stay at when in Billings they’ve earned my business and my trust every time.
3 stars
Best Western Plus Kelly Inn & Suites
Photos of Best Western Plus Kelly Inn & Suites
Overview
Visitors en route to Yellowstone National Park choose this hotel because of the spacious, comfortable rooms and western hospitality. Whether you’re in town on business with the Bureau of Land Management or Mark Rite Lines, headed to shop at Cabela’s or attending an event at MetraPark, you deserve top notch accommodations. This Billings hotel features country lodge decor complemented with elegant suites that have jetted tubs and fireplaces. A free hot breakfast greets guests every morning complete with a waffle station, eggs and breakfast meats, gluten free options and locally roasted City Brew Coffee. Families enjoy staying with us in particular because of the on-site water playland. This Billings hotel is close to shopping, such as Kohl’s, Rimrock Mall, Lowe’s, Home Depot and Costco. Many Montana residents visit us when attending performances at Alberta Bair Theater. Whether you’re somewhat local or visiting to take advantage of the great outdoors, you can expect a warm welcome here. MontanaFair attracts guests from around the region every August! Soccer at Amend Park and the sports complex is the sport of choice around here. Whether you’re more interested in the Great American Hill Climbs or are in town for the regional sporting events and tournaments, enjoy your stay in luxury. Our suites are perfect for large groups or even a romantic getaway. Travelers who are lucky enough to be in town for business especially enjoy our convenient location. We regularly welcome employees in town with the Billings Clinic and St. Vincent’s Healthcare, ConocoPhillips and Cenex Harvest Refinery. We know that, for business or pleasure, every trip requires the best in comfort and quality, and that’s exactly what we promise. NOTE: To protect the integrity of our water playland, only registered hotel guests will be admitted. A credit card and Photo ID are required at check in. We do not accept cash.
Latest deals for Best Western Plus Kelly Inn & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at Best Western Plus Kelly Inn & Suites
- Indoor pool
- Fitness center
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Restaurant
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
General
- Window
- Fireplace
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Iron and ironing board
Things to do
- Golf
- Hunting
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Workspace
- Desk
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Plus Kelly Inn & Suites
9.0
Wonderful
360 verified ratings
Wonderful
231
Very good
58
Good
24
Okay
14
Fair
13
Mediocre
6
Poor
14
Summary of reviews
Guests say
Guests enjoyed the fabulous pool, clean rooms, and friendly staff, highlighting the great breakfast options. However, there were concerns regarding service responsiveness, noise disturbances, and some cleanliness issues in the bathrooms. Overall, families appreciated the kid-friendly amenities but faced challenges with the check-in process and maintenance interruptions.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.2 out of 10
3 reviews
All reviews
Pros (+) Clean, fancy like and great bed
Cons (-) Liked it all
Pros (+) Matt at the front desk was amazing! Super friendly and an asset to the company.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel's accommodations?
Guests have praised the awesome accommodations, the very clean and friendly staff, and the beautiful Christmas decorations. The hotel offers a pleasant and clean environment with a wonderful room and a yummy breakfast.
How is the hotel's pool area and what can guests expect?
The pool area is a highlight, providing fun for kids and families. However, some guests have mentioned that the hot tub was not operational and the lighting in the pool area was dark and dreary. The hotel is working on improvements for future stays.
What practical amenities does the hotel offer for guests' comfort?
The hotel provides a comfortable and clean environment with spacious rooms, accommodating staff, and a great breakfast. Additionally, the hotel offers a quiet and clean atmosphere, attentive staff, and a convenient location for handicap parking.
What are guests saying about the hotel's cleanliness and customer service?
Guests have consistently praised the hotel's cleanliness, friendly staff, and accommodating environment. However, some guests have mentioned issues with noisy rooms, broken shower heads, and uncomfortable pillows.
What are the common concerns about the hotel's amenities and services?
While guests appreciate the hotel's pool and breakfast, some have raised concerns about the hot tub not working, noisy rooms, and the need for improvements in the pool area. Additionally, some guests have mentioned issues with the cleanliness of the spa tub and the availability of parking spaces during busy times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in January, which is the hotel's low season.
Explore Nearby Attractions
The hotel is conveniently located near Riverfront Park, DanWalt Gardens, and Moss Mansion Historic House Museum, offering guests easy access to local attractions.
Check for Pool Maintenance
Some guests reported issues with the hot tub not being operational. It's advisable to check the status of the pool facilities before booking if this is an important amenity for your stay.
Request a Quiet Room
If you are sensitive to noise, consider requesting a room on a higher floor to minimize disturbances from guests in rooms above.
Take Advantage of Complimentary Breakfast
Guests appreciated the complimentary breakfast, which is a family-friendly perk and can be a convenient start to the day.
Inquire About Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible rooms, making it a good option for guests with mobility needs. It's advisable to inquire about specific accessibility features based on individual requirements.
Consider Room Selection for Noise
Some guests mentioned noise from neighboring rooms. If you are a light sleeper, consider requesting a room away from high-traffic areas or potential sources of noise.
Plan for High Season Visits
If you prefer livelier atmospheres and more activities, consider visiting in April, which is the hotel's high season.
Utilize Business Center and Meeting Facilities
For business travelers, the hotel offers conference rooms, a business center, and meeting/banquet facilities, providing convenient amenities for work-related needs.
Location
4915 Southgate Drive, Billings, MT 59101-4668
What's nearby
- Rimrock Mall2.1 mi
- Moss Mansion Historic House Museum2.1 mi
- Granite Tower2.3 mi
- St. Patrick’s Co-Cathedral2.4 mi
- First Interstate Center2.4 mi
- Western Heritage Center2.5 mi
- Masonic Temple2.6 mi
- Alberta Bair Theater2.6 mi
- Wells Fargo Plaza2.6 mi
- Carter's Brewery and Tap Room2.7 mi
- Yellowstone Art Museum2.7 mi
- Toucan Gallery2.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Kelly Inn & Suites
Low season | January |
|---|---|
High season | April |
Average price (weeknight) | $168 |
Average price (weekend night) | $239 |
When to book a room at Best Western Plus Kelly Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Billings Logan Intl |
Distance to airport | 3.8 mi |
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