Location was excellent, staff was phenomenal
3 stars
Homewood Suites by Hilton Chicago - Downtown
Photos of Homewood Suites by Hilton Chicago - Downtown
Overview
Located in River North, Homewood Suites by Hilton Chicago-Downtown is within an easy walk of Magnificent Mile, Chicago Theater and Michigan Avenue. It also offers an express check-in and check-out feature, an indoor pool and valet parking.
The hotel provides a concierge, a 24-hour reception and luggage storage. In addition, the multilingual staff are available to offer local information. Guests can also admire city views from the fitness center.
Homewood Suites by Hilton Chicago-Downtown has 233 rooms, all of which are filled with a range of facilities to ensure a comfortable stay. They are also fitted with a microwave, a refrigerator and a hair dryer.
The hotel is located by Lake Michigan and is a 10-minute walk from Michigan Avenue Bridge. It is within walking distance of Merchandise Mart Railway Station and Randolph Wabash Railway Station, which allows convenient access in and around Chicago.
Latest deals for Homewood Suites by Hilton Chicago - Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at Homewood Suites by Hilton Chicago - Downtown
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Beach access
- Bicycle rental
Parking and transportation
- Parking
- Valet parking
Bathroom
- Shower
- Hairdryer
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Homewood Suites by Hilton Chicago - Downtown
8.3
Very good
2796 verified ratings
Wonderful
1415
Very good
583
Good
361
Okay
169
Fair
118
Mediocre
58
Poor
92
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, with many highlighting the spacious rooms and enjoyable breakfast. However, there were significant concerns regarding cleanliness, particularly in common areas and the pool, as well as issues with the elevators and some staff interactions.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
1475 reviews
8.6 out of 10
132 reviews
8.6 out of 10
16 reviews
9.2 out of 10
8 reviews
All reviews
Pros (+) The Staff and complimentary breakfast. The room was very nice as well.
Cons (-) N/A
Pros (+) Quiet and food was hood
Pros (+) I love everything
Pros (+) Upon arrival valet helped us get settled and took care of the car. Once up on check in level desk agents told us to hold off because the free dinner (m-Thursday only) was about to close so she recommended we eat first since we had been in the road for six hours. The staff was always very friendly and helpful.
Cons (-) Parking cost $49 to park yourself or $56 for valet really expensive Alarm clock in room was set to mountain time and couldn't be changed without a screw driver.
Pros (+) Location, bell staff and concierge were excellent. The rooms were spacious
Cons (-) Room could have been cleaner. Used bandaid on floor when I checked in
Cons (-) Price !
Pros (+) I would stay here again
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast included service?
The hotel's breakfast included service offers a variety of options and the kitchen staff is outstanding, helpful, and responsive, making it an enjoyable experience for guests.
Is the hotel pet-friendly and what accessibility features does it offer?
The hotel is pet-friendly, and it provides increased accessibility, an elevator, multi-lingual staff, and adapted bath facilities to ensure a comfortable stay for all guests.
How is the cleanliness and maintenance of the rooms at the hotel?
The rooms are clean and well-maintained, providing a comfortable and spacious experience for guests, with the staff ensuring a high standard of cleanliness.
What are the hotel's unique offerings for guests during their stay?
The hotel offers wine, beer, soup, and salad on Wednesday evenings, providing a unique and enjoyable experience for guests, along with a full included breakfast and access to a kitchen.
What are the hotel's standout features and amenities?
The hotel's standout features include a fitness center, indoor pool, and beach access, along with a range of amenities such as a dishwasher, microwave, refrigerator, and kitchenette in the rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the Complimentary Breakfast
Many guests appreciated the breakfast, especially the variety of options available. The breakfast staff received praise for being friendly and attentive.
Consider the Location
The hotel's location in River North makes it within walking distance of many attractions, such as Magnificent Mile, Chicago Theater, and Chicago Riverwalk, providing convenience for exploring the city.
Be Mindful of Elevator Issues
Some guests experienced issues with the elevators, including long wait times and one elevator being out of service. This is something to consider, especially during peak times.
Check Room Amenities
The hotel offers rooms with a kitchenette, which can be convenient for longer stays. Guests also appreciated the spaciousness and cleanliness of the rooms.
Be Aware of Noise Levels
A few guests mentioned noise disturbances, so light sleepers may want to consider this and possibly request a quieter room location.
Utilize the Indoor Pool
The hotel features an indoor pool, which can be a great way to relax after a day of sightseeing. However, it's advisable to check the pool hours to avoid any inconvenience.
Take Advantage of the Nearby Attractions
The hotel's proximity to attractions like Millennium Park, Art Institute of Chicago, and Navy Pier makes it an ideal choice for those interested in exploring the city's landmarks and cultural sites.
Consider Parking Options
While the hotel offers valet parking, some guests found the parking costs to be high. Exploring alternative parking options in the area might be worth considering.
Be Mindful of Housekeeping Services
A few guests mentioned issues with housekeeping, including rooms not being cleaned during their stay. It's advisable to communicate any specific housekeeping needs with the staff.
Location
40 East Grand Avenue, Chicago, IL 60611
What's nearby
- Michigan Avenue Bridge402 yd
- Michigan Avenue431 yd
- Magnificent Mile434 yd
- Chicago Theater0.4 mi
- Museum of Contemporary Art0.5 mi
- River North0.5 mi
- Millennium Park0.6 mi
- Art Institute of Chicago0.8 mi
- Chicago Board of Trade Building1 mi
- Willis Tower1 mi
- Grant Park1.1 mi
- Navy Pier1.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Homewood Suites by Hilton Chicago - Downtown
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $226 |
Average price (weekend night) | $442 |
When to book a room at Homewood Suites by Hilton Chicago - Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Homewood Suites by Hilton Chicago - Downtown
FAQs when booking at Homewood Suites by Hilton Chicago - Downtown
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Value for money | 8.2 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.5 mi |
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