Pros (+) Very comfortable room, with great amenities.
Cons (-) Nothing
3 stars
SpringHill Suites by Marriott Chicago Downtown/River North
Photos of SpringHill Suites by Marriott Chicago Downtown/River North
Overview
Located only a short stroll from Merchandise Mart Railway Station, SpringHill Suites Chicago Downtown/River North provides guests with an ideal base while visiting Chicago. It is situated a brief walk from Michigan Avenue Bridge and Chicago Theater.
The hotel features a 24-hour reception, as well as an express check-in and check-out feature and an indoor pool. For added convenience, it offers a concierge, a car rental desk and valet parking.
Recently refurbished, SpringHill Suites Chicago Downtown/River North has 253 chic rooms. They are also equipped with a hair dryer, a microwave and a refrigerator.
Lunch and dinner are served every day at HUB 51 , specializing in American fare. Guests can also try one of the various bars and cafés in the surrounding area.
Local attractions close to the hotel include Magnificent Mile, Chicago Loop and Millennium Park. Guests can also visit Michigan Avenue.
Latest deals for SpringHill Suites by Marriott Chicago Downtown/River North
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Privacy Preferences
Amenities at SpringHill Suites by Marriott Chicago Downtown/River North
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Adapted bath
- Non-feather pillow
- Pets not allowed
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- EV charging station
- Parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Things to do
- Gift shop
- Beach access
- Bicycle rental
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Health and safety
- Safe
Fitness
- Fitness center
Reviews of SpringHill Suites by Marriott Chicago Downtown/River North
8.7
Very good
1132 verified ratings
Wonderful
657
Very good
200
Good
123
Okay
47
Fair
40
Mediocre
20
Poor
45
Summary of reviews
Guests say
Guests loved the hotel's location, highlighting its proximity to attractions and public transport. However, many expressed dissatisfaction with the service, noting a lack of responsiveness from staff during issues. Cleanliness was also a concern, with reports of dirty rooms and unpleasant odors in bathrooms.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
714 reviews
8.8 out of 10
47 reviews
9.2 out of 10
4 reviews
8.8 out of 10
4 reviews
All reviews
Pros (+) Location
Cons (-) Hotel was extremely noisy; Room was very dirty upon check-in & smaller than most other Springhill Suites I've stayed in; bed & pillows were not as comfy as typical Marriott
Pros (+) The staff was excellent. Everyone was very friendly & helpful, from the front desk to the breakfast staff. Nice room. Nice view of city. Great location to downtown attractions, restaurant, etc. I would stay there again.
Cons (-) Minor complaints only. We were staying 4 nights and the room only had 2 tiny drawers for clothes & a small closet. Not a huge deal, but we had to leave a lot of clothes in our suitcases. As I said, the breakfast staff was fabulous, the food, however, was just okay. Weekdays seemed to have more variety, weekend days the choices were extremely limited. They ran out of half & half cream for the coffe...
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Pros (+) everything was pretty clean, great service. Better than what I expected highly recommended
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, an indoor pool, and a convenient location near local attractions and public transportation.
Is parking available at the hotel?
Yes, the hotel offers valet parking and has an EV charging station. However, some guests have mentioned challenges in finding parking.
How is the food quality at the hotel?
Guests have praised the complimentary breakfast and the American fare served at HUB 51. However, some have suggested updating the breakfast options.
What is the cleanliness like at the hotel?
Guests have appreciated the clean and modern rooms, but some have mentioned issues with bathroom cleanliness and outdated furnishings.
How is the customer service at the hotel?
The staff has been described as friendly, helpful, and accommodating. However, some guests have mentioned concerns about the front desk and housekeeping services.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a City View
Several guests recommended choosing a room with a city view for a more enjoyable stay.
Consider Parking Alternatives
Some guests found the hotel parking to be challenging, so consider using alternative parking options in the area.
Verify Pool Availability
If a pool is important to your stay, it's advisable to confirm its availability with the hotel, as some guests were disappointed to find out there was no pool despite initial expectations.
Check for Early Check-In Fees
Guests mentioned being charged for early check-in, so it's worth confirming any associated fees in advance.
Explore Nearby Dining Options
Take advantage of the various dining establishments in the surrounding area for a diverse culinary experience beyond the hotel's offerings.
Request Housekeeping Preferences
If you have specific housekeeping preferences, such as daily service, it's recommended to communicate this with the hotel staff upon check-in.
Utilize Self-Parking
Consider using self-parking options in the area, as some guests found the hotel's valet parking to be inconvenient.
Verify Room Amenities
Some guests noted that certain room amenities, such as the sofa bed and bathroom fixtures, were not up to their expectations, so it's advisable to verify these details before booking.
Consider Alternative Breakfast Options
While the complimentary breakfast was praised by many, some guests suggested exploring nearby breakfast options for variety.
Confirm Room Size
If you require ample space, it's advisable to confirm the room size to ensure it meets your needs, as some guests found the rooms to be smaller than expected.
Location
410 North Dearborn Street, Chicago, IL 60654
What's nearby
- Michigan Avenue Bridge0.3 mi
- Chicago Theater0.3 mi
- Michigan Avenue0.5 mi
- Magnificent Mile0.5 mi
- River North0.5 mi
- Millennium Park0.6 mi
- Museum of Contemporary Art0.7 mi
- Art Institute of Chicago0.8 mi
- Willis Tower0.8 mi
- Chicago Board of Trade Building0.8 mi
- Grant Park1 mi
- Harpo Studios1.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SpringHill Suites by Marriott Chicago Downtown/River North
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $376 |
Average price (weekend night) | $510 |
When to book a room at SpringHill Suites by Marriott Chicago Downtown/River North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at SpringHill Suites by Marriott Chicago Downtown/River North
FAQs when booking at SpringHill Suites by Marriott Chicago Downtown/River North
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Value for money | 8.6 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.3 mi |
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