Basics
Bathroom
Services and conveniences
Dining
Accessibility and suitability
General
Media and entertainment
Laundry
Health and safety
Bedroom
Workspace
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel staff is spectacular - the receptionists, cleaning staff and those responsible for breakfast are all very friendly and professional. The staff is always very kind and ready to help.
How is the cleanliness of the hotel?
The room was clean, warm and well equipped with amenities. The bathroom was also very clean and the towels were soft. The hotel offers amenities and gifts, such as mineral water, sweets, cookies, apples, and teas, which combined with the friendliness of the staff makes this hotel very special.
What are the dining options at the hotel?
The breakfast was decent, and the hotel offers a 'full English Breakfast' with turkey rashers instead of bacon, a weird sausage, and two runny fried eggs. Tea or Coffee is provided together with fresh fruit juices, or a continental breakfast. Additionally, there is a coffee shop available.
Is parking available at the hotel?
The only thing that would make this review a 10/10 would be Free Parking. Unfortunately, the hotel does not offer free parking.
What are the best times to visit the hotel?
The hotel is in a good location to access the main attractions in London. The neighborhood seems a little bit sketchy, but overall, it feels safe. The hotel is very well located and is close to public transportation, making it convenient for exploring the city.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is the hotel's low season.
Nearby Attractions
The hotel is conveniently located near several attractions, including Tate Modern, Southbank Centre, London Eye, and Westminster Bridge, making it an ideal choice for sightseeing.
Check Room Amenities
Some guests found the rooms to be well-equipped with amenities such as a kettle, small fridge, and smart TV, providing convenience during their stay.
Mind the Room Size
Several guests mentioned that the rooms, especially for single occupancy, were small. Consider this when booking to ensure a comfortable stay.
Inquire About Heating
Some guests experienced issues with room temperature and heating. It's advisable to check the heating system upon arrival to ensure a comfortable stay, especially during colder months.
Consider Noise Levels
A few guests noted that the rooms were noisy, and the walls were thin. Light sleepers may want to consider this and perhaps request a quieter room location.
Take Advantage of Breakfast
Guests appreciated the complimentary breakfast and suggested trying the omelet with mushrooms for a satisfying start to the day.
Address Any Concerns
If you encounter cleanliness issues, consider addressing them with the staff, as some guests reported finding dust and unclean areas in their rooms.
Accessibility Considerations
The hotel offers increased accessibility, including an elevator, making it suitable for guests with mobility concerns.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $150 |
Average price (weekend night) | $200 |
Value for money | 8.1 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | London City |
Distance to airport | 6.5 mi |