It was a great place to stay. They even provided us with a kettle when we asked for one.
4 stars
Sercotel Madrid Aeropuerto
Photos of Sercotel Madrid Aeropuerto
Overview
This charming hotel in Madrid provides complimentary wireless internet, as well as a 24-hour reception and a swimming pool. It also offers luggage storage, meeting rooms and an airport shuttle.
Sercotel Madrid Aeropuerto has been recently refurbished and provides a safe, a terrace and room service. Additionally, the multilingual staff are on hand to provide local information.
This elegant hotel provides rooms with an en suite bathroom, air conditioning and a TV. They are all soundproofed and include an in-room safe, a desk and a mini bar.
Sercotel Madrid Aeropuerto is within a half-an-hour walk of Barajas Station and Aeropuerto T1-T2-T3 Metro Station. There are a range of shopping, dining and nightlife options nearby, and Museo del Prado is an easy car ride away.
Latest deals for Sercotel Madrid Aeropuerto
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Privacy Preferences
Amenities at Sercotel Madrid Aeropuerto
- Outdoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Roll-in shower
- Multi-lingual staff
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by elevator
Services and conveniences
- Wedding services
- Ticket service
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Free Internet
General
- Quiet street view
- Family rooms
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Bathroom
- Raised toilet
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Snack bar
- Restaurant
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee shop
Parking and transportation
- Parking
- Airport shuttle
- Long-term parking (surcharge)
- Private parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Spa
- Outdoor pool
- Pool towels
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Bicycle rental
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Baby safety gates
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Sercotel Madrid Aeropuerto
8.5
Very good
4685 verified ratings
Wonderful
2286
Very good
981
Good
737
Okay
261
Fair
208
Mediocre
96
Poor
116
Summary of reviews
Guests say
Guests appreciated the hotel's location near the airport and metro, as well as its cleanliness and comfort. However, many expressed dissatisfaction with the service, particularly regarding the airport shuttle and noise levels from neighboring rooms. Overall, the hotel offers good value but has areas needing improvement.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
1870 reviews
7.7 out of 10
5 reviews
8.4 out of 10
5 reviews
All reviews
Pros (+) Cleanliness and comfort
Cons (-) Customer Services should be more sincerely and friendlier and ...
Pros (+) Great staff. I asked for a pharmacy nearby and the clerk even knew the address by heart. Such warm and friendly staff. Great rooms: clean and well-stocked. Excellent breakfast buffet for 9€. Muchas gracias por vuestra hospitalidad!
Pros (+) The price, the staff was very informative and a free shuttle from the airport to the hotel.
Cons (-) The hotel was too far for me for sightseeing and museums
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's shuttle service?
The hotel offers a convenient and efficient free shuttle service to and from the airport, making it easy to catch your flight. The shuttle runs every 45 minutes, ensuring you have a stress-free journey.
How are the beds at Sercotel Madrid Aeropuerto?
The beds are comfortable, providing a good night's sleep. However, some guests have mentioned that the double bed consists of two mattresses, which may be less comfortable for some.
What are the dining options like at the hotel?
The hotel offers a delicious breakfast and good dinner options. However, some guests have noted that the dinner selection is modest and that the breakfast could be improved with a wider variety, especially in terms of fruit.
Is parking available at the hotel?
Yes, the hotel offers free parking, although it may be limited. The drop-off area is small, and guests may need to move their cars if the shuttle is arriving. However, the hotel's parking is free of charge.
What is the hotel's location like?
The hotel's location is excellent for those needing access to the airport, with a convenient shuttle service starting at 5 am. However, it may not be very close to the city center. The hotel is also situated in a nice neighborhood, with beautiful parks nearby for leisurely walks.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Airport Shuttle
The hotel offers a convenient and complimentary shuttle service to and from the airport, making it a stress-free option for travelers with early or late flights.
Consider Room Selection Carefully
Some guests noted that certain rooms were quieter and away from road/traffic noise, providing a more peaceful stay. It's worth considering room location when making a reservation.
Enjoy the Nearby Parks
Guests appreciated the proximity to beautiful parks, such as Parque del Retiro, which is just a short distance away and offers a lovely area for a leisurely stroll.
Check the Shuttle Schedule
While the free shuttle service is convenient, some guests mentioned that the shuttle runs from 5 am, so it's important to verify the schedule to ensure it aligns with your travel plans.
Take Note of Room Amenities
The hotel provides a kettle in the room with complimentary coffee and tea, which can be especially convenient for late arrivals or early departures.
Be Mindful of Room Temperature
A few guests experienced difficulty controlling the room temperature, so it's advisable to check the temperature control and ventilation in the room upon arrival.
Explore the Neighborhood
The hotel is located in a quiet residential neighborhood, with a few local small shops within walking distance, providing an opportunity to explore the area.
Consider Transportation Options
While the hotel offers a convenient shuttle service, some guests found the metro station within walking distance, providing an alternative transportation option to explore the city center.
Plan for Dining
Guests noted that the hotel's restaurant has a small menu but good tasting food, which can be convenient for a quick meal. However, it's important to be aware of the restaurant's opening hours to plan dining accordingly.
Location
Calle Del Galeon, 25, 28042 Madrid
What's nearby
- Las Ventas4.5 mi
- Community of Madrid Sports Center5.2 mi
- Estado Santiago Bernabéu5.5 mi
- Paseo de la Castellana5.6 mi
- Parque del Retiro6.1 mi
- Plaza de Cibeles6.4 mi
- Museo del Prado6.5 mi
- Teatro Español6.8 mi
- Plaza de Santa Ana6.9 mi
- Puerta del Sol6.9 mi
- Madrid City Centre7 mi
- Plaza Mayor7.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sercotel Madrid Aeropuerto
Low season | February |
|---|---|
High season | January |
Average price (weeknight) | $187 |
Average price (weekend night) | $162 |
When to book a room at Sercotel Madrid Aeropuerto
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sercotel Madrid Aeropuerto
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Value for money | 8.2 |
|---|---|
Distance to city center | 6.9 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 1.9 mi |
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