Pros (+) Fun room with interesting decor and beautiful view of the city. I was able to walk to the National museums in the morning.
Cons (-) Too expensive and had to pay extra for the WiFi.
5 stars
W Mexico City
Campos Eliseos 252, Chapultepec, 11560 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 559 138 1800Photos of W Mexico City
Overview
W Mexico City is a luxurious property located in Mexico City, Mexico. The property is located just off of Reforma Boulevard in the Polanco neighborhood which is full of trendy shops and a thriving nightlife scene. The on-site spa offers guests a way to relax and rejuvenate, and it features a sauna and steam room. Travelers can de-stress with massages, aromatherapy, and hot stone treatments. There are also 10 event rooms which can be booked for business and personal activities.
There are 237 guestrooms and suites available for booking, and each of them is decked out in a vibrant modern style. There is high-speed Internet access available. Plus, the rooms come with picturesque city views from the floor to ceiling windows, and they are outfitted plush king-sized or queen-sized beds with 350 thread count sheets. All rooms are 100% smoke-free, and they are each equipped with a fully stocked minibar. In-room dining is available 24 hours per day. Other dining options include local restaurant delivery and the daily breakfast buffet, which is offered for an additional charge.
There are plenty of restaurants located just steps from the property such as Estoril which is a Mexican and French fusion restaurant. Other attractions located near the hotel include the Madhouze Escape Rooms, the 1600-acre Chapultepec Park, and the Frida Kahlo Museum. The Polanco District also offers plenty of upscale dining and shopping options. Roughly 30 minutes away lies Teotihuacan, the ancient ruins also known as the City of the Gods. Guests will find helicopter tours and hot air balloon tours nearby.
Latest deals for W Mexico City
Amenities at W Mexico City
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
- Cable or satellite TV
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Sauna
- Steam room
Dining
- Minibar
- Packed lunches
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchen
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Basics
- Free Wi-Fi
- Internet
- Heating
- Air-conditioned
Bathroom
- Hairdryer
- Bathrobe
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Media and entertainment
- Cable or satellite TV
General
- Storage available
Fitness
- Fitness center
Reviews of W Mexico City
8.7
Very good
471 verified ratings
Wonderful
266
Very good
66
Good
47
Okay
26
Fair
29
Mediocre
13
Poor
24
Summary of reviews
Guests say
Guests appreciated the great service, cleanliness, and location of the hotel, with many highlighting the friendly staff and comfortable rooms. However, several reviews mentioned issues with noise levels and concerns about value for money, particularly regarding additional charges and disturbances during their stay.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
210 reviews
9.8 out of 10
2 reviews
All reviews
Pros (+) Service Location Amenities
Cons (-) Everything was good
Pros (+) Service, cleanliness of the room, amenities, details on the room
Cons (-) Bath towels to hard in the shower
Pros (+) Staff were very helpful and friendly Room was stunning Location was great
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers a minibar, packed lunches, a restaurant, a bar/lounge, and the option for breakfast in the room. Additionally, food can be delivered to guest accommodation.
Are there any specific amenities for families with children?
The hotel provides babysitting or child care services and cribs are available for families with children.
What are the main attractions near the hotel?
The hotel is located near attractions such as the Madhouze Escape Rooms, the 1600-acre Chapultepec Park, the Frida Kahlo Museum, and upscale dining and shopping options in the Polanco District.
What can guests expect from the hotel's spa and wellness center?
The on-site spa offers guests a way to relax and rejuvenate with massages, aromatherapy, and hot stone treatments. It also features a sauna and steam room for ultimate relaxation.
Is there parking available at the hotel?
Yes, the hotel offers parking, valet parking, private parking, and an EV charging station for guests' convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Opt for a room with picturesque city views from the floor-to-ceiling windows, as recommended by several guests.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Chapultepec Park, the Frida Kahlo Museum, and the upscale dining and shopping options in the Polanco District.
Consider Room Selection Carefully
Some guests mentioned that the room design and cleanliness varied, so it may be beneficial to review room options and recent guest feedback before making a selection.
Utilize the On-Site Spa
Guests appreciated the spa's offerings, including massages, aromatherapy, and hot stone treatments, providing a relaxing way to unwind during your stay.
Be Mindful of Additional Charges
Some guests noted unexpected charges for room service, indicating the importance of reviewing all costs and charges before finalizing any orders or services.
Check for Room Amenities
Confirm that essential amenities such as blackout drapes, shower curtains, and coffee machine usability are available in your room, based on guest feedback.
Take Advantage of the Location
The hotel's central location in the Polanco neighborhood and its proximity to various attractions make it convenient for exploring the vibrant city of Mexico City.
Consider Transportation Options
The hotel offers airport shuttle services, making it convenient for travelers. It's advisable to inquire about this service when planning your arrival and departure.
Stay Informed About Seasonal Factors
Be mindful of the low and high seasons, with July being the low season and October being the high season, which may impact the overall experience and availability.
Engage with the Concierge
Utilize the concierge service for recommendations, bookings, and local insights to enhance your overall stay and exploration of Mexico City.
Location
Campos Eliseos 252, Chapultepec, 11560 Mexico City, Mexico City Federal District
What's nearby
- Chapultepec Forest0.7 mi
- The St. Regis Mexico City1.5 mi
- El Ángel de la Independencia1.8 mi
- Zona Rosa2 mi
- World Trade Center Mexico City2.7 mi
- Museo de Arte Popular3.2 mi
- Paseo de la Reforma3.4 mi
- Plaza Garibaldi3.8 mi
- Plaza de la Constitucion4.1 mi
- Catedral Metropolitana de la Ciudad de México4.1 mi
- National Palace4.2 mi
- Foro Sol Autodrome6.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about W Mexico City
Low season | December |
|---|---|
High season | March |
Average price (weeknight) | $514 |
Average price (weekend night) | $378 |
When to book a room at W Mexico City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at W Mexico City
FAQs when booking at W Mexico City
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Mexico CityGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 8.1 mi |
Everything you need to know for your stay in Mexico City
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