Featuring an outdoor pool and a rooftop terrace, Hotel El Moro is located in Puerto Morelos and offers charming accommodation. It provides free Wi-Fi, an express check-in and check-out feature and an airport shuttle.
Those staying at the hotel can make the most of the property's gardens. Those staying at the property can unwind with a book in the on-site library.
Hotel El Moro offers rooms equipped with a sofa bed, cable/satellite channels and a ceiling fan. All rooms are air conditioned and have an in-room safe.
Guests can enjoy afternoon tea, which is served daily at the hotel.
5th Avenue, Petempich Bay and Cancun International Airport are around a 30-minute car ride from Hotel El Moro. Cancun and Playa del Carmen are located a short drive from the property.
Basics
Services and conveniences
Kitchen
General
Accessibility and suitability
Bathroom
Outdoor
Parking and transportation
Media and entertainment
Laundry
Bedroom
Things to do
Dining
Pool
Workspace
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Hotel el Moro is varied and delicious, with plenty of options to choose from. The staff is super nice and helpful, ensuring a great start to your day.
Are there any noise concerns at the hotel?
While the hotel is located near restaurants and bars, some guests have reported noise at night. However, the staff is proactive in addressing any concerns and ensuring a comfortable stay.
How is the hotel's staff and customer service?
The staff at Hotel el Moro is wonderful, friendly, and very helpful. Guests have felt welcomed and appreciated the attentive service provided during their stay.
What are the unique features of the hotel's rooms?
The rooms at Hotel el Moro are cheerful, spacious, and each unique, providing a cozy and comfortable stay. Some rooms even come with a kitchen corner, adding to the convenience.
Is the hotel's location convenient for exploring the area?
Hotel el Moro is perfectly located, just a short walk to the beach, restaurants, and shops. It offers a great base for exploring the town and enjoying the nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Quiet Room
Some guests mentioned noise from nearby bars and restaurants, so consider requesting a room away from these areas for a more peaceful stay.
Check Room Amenities
Some guests found the rooms to have an old musty smell and experienced issues with hot water. Before booking, consider confirming the room's condition and amenities to ensure a comfortable stay.
Enjoy the Breakfast
While some guests found the breakfast to be mediocre, others praised the variety and deliciousness. Consider arriving early to enjoy a wider selection of food.
Explore Nearby Attractions
The hotel's location is close to the beach, restaurants, and shops, making it convenient for guests to explore the area. Take advantage of the proximity to various attractions and amenities.
Consider Room Selection
Guests appreciated the unique and cozy rooms. If you value a specific room feature, such as a kitchenette or a balcony, consider requesting it when booking.
Be Mindful of Noise
The hotel is located near bars and restaurants, which may result in noise at night. If you are sensitive to noise, it's advisable to bring earplugs or choose a room away from potential sources of disturbance.
Plan for Early Breakfast
Some guests noted that certain breakfast items were depleted by 10 am. To fully enjoy the breakfast offerings, consider arriving early to ensure a wider selection of food.
Take Advantage of the Location
The hotel's proximity to the beach, restaurants, and supermarkets makes it convenient for guests to access various amenities and services. Make the most of the location for a pleasant stay.
Request Room Upgrades
Some guests received room upgrades at no extra cost. If you desire a larger room or additional amenities, it may be worth inquiring about potential upgrades during the booking process.
Address Mosquito Concerns
Several guests mentioned encountering mosquitoes in their rooms. Consider bringing insect repellent or inquiring about measures to address this issue during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | December |
Average price (weeknight) | $80 |
Average price (weekend night) | $92 |
Value for money | 8.3 |
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Distance to city center | 0.0 mi |
Nearest Airport | Cancun |
Distance to airport | 13.0 mi |