The Castle Hotel
Overview
Latest deals for The Castle Hotel
Amenities at The Castle Hotel
- Room service
- Free Wi-Fi
- Free parking
- Flat-screen TV
- Cable or satellite TV
- Internet
- Laundry service
- Laundry facilities
- Hairdryer
- Express check-out
General
- Family rooms
- Lockers
- Seating area
- Hardwood or parquet floors
- Ski storage
- Sofa
- Storage available
Services and conveniences
- Car rental
- Express check-out
- Currency exchange on-site
- Room service
- Ski equipment rental (on site)
- Tour desk
- 24hr front desk
Things to do
- Hiking
- Ski school
- Bicycle rental
- Cycling
- Skiing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bathroom
- Hairdryer
- Toilet
- Shower
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Heating
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Laundry
- Laundry facilities
- Laundry service
Dining
- Minibar
- Refrigerator
Accessibility and suitability
- Non-smoking rooms available
Outdoor
- Terrace/Patio
Workspace
- Desk
Fitness
- Tennis
Spa
- Sauna
Reviews of The Castle Hotel
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions to The Castle Hotel?
The Castle Hotel is conveniently located near attractions such as Bayrakli Mosque, Borovets Ski Resort, Musala Peak, and Malyovitsa Ski Resort, offering guests a variety of activities to explore.
What are the hotel's unique offerings?
The Castle Hotel provides a warm and spacious room with a comfortable round bed, clean sheets, and a well-equipped bathroom. Additionally, the hotel offers airport pick-up and transfers to the ski resort at a reasonable price.
What practical amenities are available at The Castle Hotel?
The hotel offers free parking, a shuttle service, and ski equipment rental on-site, ensuring convenience for guests who wish to explore the nearby ski resorts and outdoor activities.
What can guests expect during their stay at The Castle Hotel?
Guests can expect a friendly and supportive staff, clean and equipped bathrooms, and parking space in the vicinity. However, minor improvements could enhance the overall experience, such as better mattresses and nets on windows to keep bugs out.
When is the best time to visit The Castle Hotel?
The high season at The Castle Hotel is in September, offering an excellent opportunity for visitors to enjoy the hotel's good location and the beauty of the castle. However, guests should be aware that the low season is in July.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests found the mattresses uncomfortable and the room lacking in amenities such as blinds for the windows and functional minibars. It may be worth inquiring about the specific room features before booking.
Bring Your Own Water
Several guests mentioned the absence of drinking water in the rooms, so it might be a good idea to bring your own supply.
Be Prepared for Noise
As the hotel is located in a neighborhood of residential houses, guests should be prepared for potential noise from DIY works and people chatting loudly in the vicinity.
Check for Air Conditioning
Some guests experienced discomfort due to the lack of air conditioning, particularly during the warmer months. It's advisable to check if this amenity is available, especially if visiting in the summer.
Plan Dining Options
If the availability of the hotel's restaurant is important to you, it's recommended to check its operational status in advance, as some guests were disappointed to find it closed during their stay.
Inquire About Nearby Attractions
The hotel's proximity to attractions like Bayrakli Mosque and various ski resorts makes it worthwhile to inquire about nearby activities and plan your itinerary accordingly.
Confirm Check-in Procedures
A few guests encountered issues with check-in, finding the hotel locked upon arrival. It might be helpful to confirm the check-in process and ensure someone will be available to receive you.
Bring Essentials for Comfort
Some guests suggested bringing items like a fan or AC if staying during warmer periods, as well as tea spoons for the provided cups, to enhance their comfort during the stay.
Consider Language Barriers
While the staff is described as friendly and supportive, it's worth noting that they may have limited English proficiency, so guests should be prepared for potential communication challenges.
Transportation Options
Inquire about the availability of airport shuttle services and transfers to ski resorts, as the hotel offers these services at reasonable prices, according to guest feedback.
Location
What's nearby
- Bayrakli Mosque0.4 mi
- Borovets Ski Resort5.8 mi
- Musala Peak11 mi
- Malyovitsa Ski Resort12.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Castle Hotel
KAYAK's top tips for your stay at The Castle Hotel
FAQs when booking at The Castle Hotel
Nearby hotels and places to stay
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Value for money | 8.2 |
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Distance to city center | 0.7 mi |
Nearest Airport | Sofia |
Distance to airport | 26.0 mi |