Pros (+) Great hotel if you're needing to stay somewhere before or after arriving in Richmond. Not a place to stay for vacation. Proximity to the airport is great.
2 stars
Best Western Plus Richmond Airport Hotel
5300 Airport Square Lane, Sandston, VA 23150-1232, United States
Sandston, VA
See location+1 804 222 8200Photos of Best Western Plus Richmond Airport Hotel
Overview
Located in Richmond, Best Western Plus Richmond is within a 10-minute drive of Richmond International Airport and offers an outdoor pool and free Wi-Fi. It has a gym, as well as a 24-hour reception, an express check-in and check-out feature and a 24-hour business centre.
The hotel treats guests to an atm/cash machine, a dry cleaning service and luggage storage. Airport transfers and a laundry service are available upon enquiry.
Best Western Plus Richmond has 123 rooms that are filled with all the essentials to ensure a comfortable stay. Each includes free tea and coffee making facilities as well as an en suite.
Those staying at the hotel can relax at the in-house bar, conveniently based for socializing in the evening.
For those wishing to dine out during their stay at Best Western Plus Richmond, there are a variety of eateries located nearby. Virginia Aviation Museum is easily accessible by car.
Latest deals for Best Western Plus Richmond Airport Hotel
Amenities at Best Western Plus Richmond Airport Hotel
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Smartphone dock
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
General
- Interconnected room(s) available
- Sofa
- Telephone
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Hairdryer
- Private bathroom
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Best Western Plus Richmond Airport Hotel
6.8
Okay
1048 verified ratings
Wonderful
369
Very good
172
Good
168
Okay
75
Fair
101
Mediocre
62
Poor
101
Summary of reviews
Guests say
Guests appreciated the hotel's cleanliness and convenient location, especially for airport access. However, many expressed dissatisfaction with the service quality and breakfast offerings, citing issues like indifferent staff and a lack of variety in breakfast options. Some reviews mentioned the need for room upgrades and better amenities, highlighting a mixed experience overall.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
6.8 out of 10
829 reviews
6.8 out of 10
87 reviews
7.2 out of 10
10 reviews
7.5 out of 10
9 reviews
All reviews
Pros (+) Free breakfast Free shuttle from/to airport Staff
Cons (-) Room noise: people in hallways, room heater/AC unit/refrigerator
Pros (+) New decor is pleasing, bathroom shower had luxurious feel
Cons (-) Staff was indifferent to guests and did not answer concerns with solutions. Staff did not greet me at the front when I arrived to check in but instead I had to wait for them to finish their task then just rudely pointed to a sign on the wall stating that check-in is not until 3 and I can wait in the lobby or come back later then resumed her paperwork. Room was newly renovated but the hard floors m...
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Pros (+) Location
Cons (-) The property needs an upgrade , just worn out
Cons (-) The room is a little bit small and old.
Pros (+) I stay in this hotel when I have a very early morning flight (I live an hour from Richmond). The hotel is older, but well maintained and updated. The room has a refrigerator and plenty of outlets for laptops and phones. There is an exercise room and the breakfast layout was extensive. Staff are friendly and efficient.
Pros (+) Friendly staff, location
Cons (-) Room reeking of smoke and mold, dirty carpets, uncomfortable bed, dirty furniture.
Pros (+) Breakfast yogurt bar was exceptional (fresh fruit, granola, coconut, etc). It was awesome! Bed was sooooooo comfortable and price was good. Awesome location and friendly staff. No complaints. Room was spotless and in wonderful condition.
Cons (-) I did't get to use the outdoor pool while I was there.
Pros (+) Employees were friendly and very helpful. Room was clean and nice. Location was good for us. Hotel was quiet.
Cons (-) Room was a bit small. For 2 people was fine.For 4 may be a little cramped.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a diverse range of amenities, including an outdoor pool, free Wi-Fi, and a 24-hour business center. Guests can also enjoy complimentary breakfast and the convenience of a free airport shuttle.
How is the quality of the beds at the hotel?
While some guests mentioned that the mattresses need upgrading, others found the beds clean and comfortable, with one guest specifically praising the bed for being good for their back.
Is parking available at the hotel?
Yes, the hotel offers free parking and long-term parking for a surcharge. Additionally, there is a shuttle service available, including a free airport shuttle.
What can guests expect from the hotel's food quality?
Guests can enjoy a diverse and good breakfast at the hotel. Some guests also appreciated the variety of food and the quality of the coffee provided.
How is the hotel's cleanliness and customer service?
While some guests mentioned concerns about cleanliness, such as the hotel smelling like cigarette smoke, others found the rooms clean and comfortable. Additionally, many guests praised the staff for being attentive, helpful, and friendly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Smoking Areas
Several guests reported the smell of cigarette smoke in their rooms, so consider requesting a room away from designated smoking areas.
Check the Functionality of Room Amenities
Some guests experienced issues with in-room amenities, such as malfunctioning phones and loose electrical sockets. It may be helpful to check the functionality of these amenities upon check-in.
Consider Bringing Your Own Toiletries
A few guests mentioned that the provided toiletries were not satisfactory. Consider bringing your own toiletries for a more comfortable stay.
Explore Nearby Dining Options
Guests appreciated the proximity of various restaurants and eateries within walking distance of the hotel, offering convenient dining choices.
Be Mindful of Noise Levels
Some guests reported noise disturbances, including loud hallway activities. Consider requesting a room in a quieter area of the hotel to ensure a peaceful stay.
Verify Early Breakfast Options
The advertised breakfast timing was misleading for some guests, causing inconvenience. It's advisable to verify early breakfast options directly with the hotel to avoid any misunderstanding.
Request a Room Upgrade for Better Mattresses
Several guests mentioned that the mattresses were not comfortable. Consider requesting a room with upgraded mattresses for a better sleeping experience.
Utilize the Free Shuttle Service
Take advantage of the hotel's free shuttle service to and from the airport, as well as to nearby restaurants, for added convenience during your stay.
Inquire About Pet-Friendly Facilities
If traveling with pets, it's recommended to inquire about the hotel's pet policies and charges in advance to ensure a smooth check-in process.
Check for Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues with cleanliness. It's advisable to check the room thoroughly upon arrival and notify the staff of any concerns.
Location
5300 Airport Square Lane, Sandston, VA 23150-1232
What's nearby
- Seven Pines2.1 mi
- Dorey Park3.5 mi
- Edgar Allan Poe-Museum4.8 mi
- Museum of the Confederacy5.1 mi
- The Valentine5.2 mi
- Virginia State Capitol5.3 mi
- Glendale National Cemetery8.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Richmond Airport Hotel
Low season | December |
|---|---|
High season | June |
Average price (weeknight) | $107 |
Average price (weekend night) | $135 |
When to book a room at Best Western Plus Richmond Airport Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in SandstonGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 1.5 mi |
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