Under a 20-minute stroll from Lujiazui Metro Station, Mandarin Oriental Pudong Shanghai offers guests an ideal base while in Shanghai. It also features a beauty centre, a sauna and an indoor pool.
The hotel offers a 24-hour reception, as well as a 24-hour business centre and an express check-in and check-out feature. For added convenience, it features a car rental desk, babysitting/child services and an airport shuttle.
Mandarin Oriental Pudong Shanghai provides 362 rooms, all of which are fitted with a refrigerator, a hair dryer and a mini bar.
Those staying at the hotel can sit down to a unique dining experience at the in-house restaurant, conveniently located for those who want to stay nearby at mealtime. Packed lunches can be prepared on request for guests wanting to sightsee during the day.
Tourist attractions close to Mandarin Oriental Pudong Shanghai include One Lujiazui and Pudong International Information Port. Jin Mao Tower, Shanghai Tower and Shanghai World Financial Center are a brief drive away.
General
Services and conveniences
Basics
Bathroom
Dining
Accessibility and suitability
Kitchen
Pool and spa
Media and entertainment
Bedroom
Parking and transportation
Laundry
Family friendly
Workspace
Health and safety
Outdoor
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a unique dining experience at the in-house restaurant, with a great wine selection at the club level. Guests can also enjoy breakfast at the lounge floor, where the staff is very attentive and can help prepare special dietary items like gluten-free bread and lemon juice.
How are the hotel's facilities and rooms?
The rooms are very spacious, well-decorated, and clean. The facilities, including the gym, pool, locker rooms with steam room, and sauna, are very nice.
What are the staff like at the hotel?
The staff are described as very kind, friendly, and accommodating. However, some guests have mentioned that the reception can be slow and that some staff members may have difficulty understanding English.
Is the hotel's location convenient?
The hotel's location is excellent, and the nearby attractions include the Oriental Pearl Tower, Shanghai World Financial Center, and the Pudong Riverside Promenade and Park. However, some guests have mentioned that the location is not so great for leisure and that the surrounding area may not be very lively.
How is the hotel's customer service?
While the hotel's hardware and facilities are great, some guests have mentioned that the customer service may fall short. However, others have praised the ultra-friendly and accommodating staff, particularly for providing special amenities for families and anniversaries.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river or the city skyline comes highly recommended.
Consider Low Season Visits
July is mentioned as the low season, which could be a good time to visit for potentially lower rates and fewer crowds.
Explore Nearby Attractions
The hotel is conveniently located near popular attractions such as the Oriental Pearl Tower, Shanghai World Financial Center, and The Bund, making it easy for guests to explore the area.
Request Special Dietary Options
Guests appreciated the staff's attentiveness in accommodating special dietary needs, such as preparing gluten-free bread and offering special menu requests.
Be Mindful of Noise Levels
Some guests noted that loud music at the pool area could be disruptive, especially late at night, so it's advisable to inquire about potential noise disturbances during the stay.
Check Room Allocation
A few guests mentioned unexpected room changes or discrepancies, so it may be beneficial to confirm room allocations and upgrades upon arrival.
Utilize the Hotel's Facilities
The gym, pool, locker rooms with steam room, and sauna were highlighted as very nice facilities, providing guests with additional amenities to enjoy during their stay.
Consider Language Barriers
While many staff members were praised for their friendliness and helpfulness, a few guests experienced challenges with language barriers, particularly at the reception, so it's helpful to be patient and clear with communication.
Plan for Crowded Breakfasts
During peak times, the breakfast area may get crowded, as noted during holidays, so guests may want to plan accordingly or consider alternative dining options.
Be Mindful of Customer Service Expectations
While the hotel offers excellent hardware and facilities, some guests felt that the customer service fell short of their expectations, so it's advisable to keep this in mind when evaluating the overall experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | July |
Average price (weeknight) | $236 |
Average price (weekend night) | $248 |
Value for money | 9.0 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Shanghai Hongqiao Intl |
Distance to airport | 10.4 mi |