Pros (+) Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.
5 stars
Shangri-La Tokyo
Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Tokyo 100-8283, Japan
Tokyo, Japan
See location+81 367 397 888Photos of Shangri-La Tokyo
Overview
Shangri-La Tokyo is set in Tokyo and is within a short walk of nearby landmarks, including Mitsukoshi, Nihonbashi and Bank of Japan. It is also a short walk from Tokyo Railway Station.
Guests staying at Shangri-La Tokyo can enjoy taking a dip in the indoor pool, working out in the fitness center or relaxing with a drink in the on site bar. The hotel also has a luxury spa and wellness center, offering a sauna. It also offers free Wi-Fi, an express check-in and check-out feature and an executive floor.
The comfortable rooms at the hotel feature a pillow menu, a flat-screen TV and a Blu-ray player. They all offer movies-on-demand, an in-room safe and tea and coffee making facilities.
Each morning, guests can enjoy breakfast at Nadaman or Piacere. There is also the added convenience of an on-site restaurant.
Attractions near Shangri-La Tokyo include Tokyo Stock Exchange and Marunouchi. INCJ is also a short stroll away.
Latest deals for Shangri-La Tokyo
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Shangri-La Tokyo
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Mobile hotspot device
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Executive lounge access
- Garden view
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Yukata (Japanese bathrobe)
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Accessibility and suitability
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
Media and entertainment
- Flat-screen TV
- Pay-per-view channels
- Streaming service
- Radio
- TV
- Smartphone dock
- DVD player
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Spa and wellness center
- Massage
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Baby safety gates
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Board games/puzzles
- Cooking classes
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Shangri-La Tokyo
9.0
Wonderful
547 verified ratings
Wonderful
429
Very good
61
Good
28
Okay
8
Fair
11
Mediocre
4
Poor
6
Summary of reviews
Guests say
Guests praised the hotel's great location near Tokyo Station, excellent service, and clean rooms. However, some mentioned issues with amenities and breakfast quality. Overall, it seems to be a solid choice for travelers looking for convenience and comfort in Tokyo.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Location
Cons (-) Recognition for returning guests
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an indoor pool, fitness center, luxury spa, and wellness center with a sauna. Guests can also enjoy an executive floor, pillow menu, and free Wi-Fi.
Is parking available at the hotel?
Yes, the hotel offers parking with valet service and an EV charging station, providing convenient options for guests with vehicles.
How is the food quality at the hotel?
Guests can enjoy breakfast at Nadaman or Piacere, and there is an on-site restaurant. Some reviewers mentioned that the room service menu could have more options.
What is the cleanliness like at the hotel?
While many guests praised the beautiful rooms and excellent service, a few mentioned that the room sofa and carpet could be cleaner. However, the hotel provides a comfortable and clean environment for guests.
When is the best time to visit the hotel?
The high season is in September, offering a great time to experience the hotel's wonderful customer service, central location, and quality facilities. However, it's important to note that some guests found the breakfast overwhelming during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Breakfast Options
While some guests enjoyed the breakfast at the on-site restaurants, others found it overwhelming or limited in variety. It may be worth exploring nearby breakfast options as well.
Take Advantage of the Central Location
The hotel's central location near Tokyo Station and its easy access to the metro make it convenient for exploring various tourist spots and accessing plenty of nearby restaurants and bars.
Be Mindful of Room Service Menu
Some guests noted that the room service menu was not available in Chinese, which may be a consideration for Chinese-speaking guests.
Check for In-Room Amenities
Guests appreciated the spacious rooms, elegant design, and amenities such as the spa and wellness center. However, some mentioned that the sofa and carpet cleanliness could be improved.
Consider Alternative Dining
While the on-site restaurant received positive feedback, some guests found it expensive. Exploring nearby dining options or trying the tapas/champagne special offer in the Lobby Lounge could provide a different dining experience.
Be Aware of Limited Services
Some guests felt that certain services were limited due to COVID-19, so it's advisable to check the availability of specific services before booking.
Explore Nearby Attractions
The hotel's proximity to attractions like Kabuki-za, Kokyo, and Tsukiji Outer Market makes it an ideal base for exploring the area.
Take Note of Room Facilities
Guests appreciated the spacious rooms, quality facilities, and the hotel's elegant ambiance. However, some noted issues with the TV mirroring function and cleanliness of certain amenities, so it may be worth checking these during the stay.
Consider Alternative Breakfast Locations
Some guests preferred the lobby lounge for breakfast and noted a difference in the variety of breakfast options. It may be worth inquiring about breakfast location and options when making a reservation.
Location
Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Tokyo 100-8283
What's nearby
- Nihonbashi331 yd
- Bank of Japan0.3 mi
- Ginza0.8 mi
- Kokyo0.9 mi
- Tokyo Electric Power Company1 mi
- Akihabara Electric Town1.1 mi
- Shinbashi1.3 mi
- Nippon Budokan1.3 mi
- Shiodome1.5 mi
- Tokyo Dome1.9 mi
- Tokyo Tower2.1 mi
- Ueno Koen2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Shangri-La Tokyo
Low season | August |
|---|---|
High season | March |
Average price (weeknight) | $941 |
Average price (weekend night) | $954 |
When to book a room at Shangri-La Tokyo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Tokyo Haneda |
Distance to airport | 9.2 mi |
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