Felt like a motel rather than hotel. Breakfast was available but not good quality. Rooms were ok but some rooms didn't have windows or after complaining of lack of window was moved to a room that looked into dumpsters. Would never stay here again.
3 stars
Hyatt Place Washington DC/White House
1522 K Street Northwest, Washington, D.C., DC 20005, United States
Washington, D.C., DC
See location+1 202 830 1900Photos of Hyatt Place Washington DC/White House
Overview
Hotel with a 24-hour fitness center, a short walk to White House This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request. Hyatt Place Washington DC/White House offers 164 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Washington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request. Recreational amenities at the hotel include a 24-hour fitness center.
Latest deals for Hyatt Place Washington DC/White House
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt Place Washington DC/White House
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
Dining
- Packed lunches
- Shared kitchen
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Parking
- Valet parking
- Private parking
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Hyatt Place Washington DC/White House
7.9
Good
3510 verified ratings
Wonderful
1620
Very good
732
Good
537
Okay
199
Fair
199
Mediocre
88
Poor
135
Summary of reviews
Guests say
Guests appreciated the hotel's prime location and decent breakfast options. However, there were notable complaints regarding service, particularly in relation to staff responsiveness and handling of issues. Some guests experienced problems with room types and amenities, impacting their overall satisfaction.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
207 reviews
7.6 out of 10
5 reviews
All reviews
Breakfast can be better
Great service !!!
Cons (-) Very small room
Pros (+) The location is excellent in the heart of DC, walking distance to many sights.
Cons (-) The HVAC unit in my room failed and I was moved to another room, which also had a faulty HVAC unit, so I was moved to a third room. All of this took place at 8pm, which ruined my plans for the evening. The next day, I was a bit disappointed that neither the manager nor anyone on staff reached out to follow up. Generally, I expect more personal service from Hyatt hotels.
Pros (+) Super clean, well laid out room. Quite big for an urban hotel. Everything works well. Well thought out.
Cons (-) Reservation was not honored!
Pros (+) Had horrible service from front desk woman and did not get the room I was assured I would the day before. The maid staff was very helpful and friendly as was the man who worked overnight desk. The room was small with barely any windows but very clean and bed was comfortable.
Cons (-) Will never stay in this hotel or Hyatt again based on promise of getting a street view room and then getting a room that literally overlooked all the AC units for hotel and no view of street. Also, the room they assigned us was not ready when we were sent up so we had to get shuffled into another with a worse view. The desk clerk was rude about the whole situation and when we inquired about parkin...
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Pros (+) The staff was helpful and friendly.
Cons (-) The breakfasts were disorganized and food ran out too soon. The coffee canisters were not replaced when they ran out. The bathroom door stuck, the desk light did not work, and the handset for the telephone did not work. When the shakedown is over, all should be well.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season at the hotel is in September, and the low season is in December. It's a great idea to plan your visit accordingly to enjoy the best weather and avoid crowds.
How is the quality of the beds at the hotel?
Many guests have praised the comfortable beds at the hotel, ensuring a good night's sleep during your stay.
Is parking available at the hotel?
Yes, the hotel offers parking and valet parking for your convenience. However, some guests have mentioned that valet parking can be expensive.
What can I expect from the hotel's food quality?
The hotel offers a complimentary breakfast with good variety, and the on-site restaurant provides good food options. However, some guests have mentioned that the breakfast area can get crowded at times.
How is the cleanliness and customer service at the hotel?
The hotel maintains cleanliness and offers friendly and helpful staff. However, some guests have mentioned concerns about noise levels, elevator issues, and occasional lapses in cleanliness.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
December is considered the low season, which may offer better rates and fewer crowds for those looking to explore the nearby attractions.
Take Advantage of the Free Breakfast
Many guests appreciated the complimentary breakfast, which was described as good and varied. Arriving early can help avoid crowds in the breakfast area.
Be Mindful of Noise Levels
Some guests reported noise disturbances, particularly from a nearby bar. Requesting a room away from potential sources of noise could lead to a more peaceful stay.
Check Room Amenities
Some guests experienced issues with room amenities such as the AC and bathroom door. It may be beneficial to check these upon arrival and request a room change if necessary.
Consider Transportation Options
The hotel's proximity to the White House and other attractions makes it convenient for walking, scootering, or biking. However, for those preferring public transportation, the hotel is also close to a Metro station.
Be Aware of Parking Costs
Several guests found the valet parking to be expensive. Guests with cars may want to explore alternative parking options in the area.
Plan for Elevator Wait Times
Some guests reported long wait times for the elevator, with one elevator being out of service. Being prepared for potential delays can help manage expectations.
Enjoy the Fitness Center
The hotel offers a fitness center, which can be a convenient amenity for guests looking to maintain their workout routines during their stay.
Check for Room Upgrades
Some guests were able to secure room upgrades upon request, such as a room with a pull-out couch. It may be worth inquiring about available upgrades during check-in.
Location
1522 K Street Northwest, Washington, D.C., DC 20005
What's nearby
- White House0.3 mi
- National Museum of African American History and Culture0.8 mi
- Washington Monument0.9 mi
- National Museum of Natural History0.9 mi
- Vietnam Veterans Memorial1 mi
- Watergate Complex1 mi
- Smithsonian Institution1.1 mi
- United States Holocaust Memorial Museum1.1 mi
- National Mall1.1 mi
- National Gallery of Art1.1 mi
- Kennedy Center1.2 mi
- Lincoln Memorial1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Place Washington DC/White House
Low season | December |
|---|---|
High season | March |
Average price (weeknight) | $277 |
Average price (weekend night) | $194 |
When to book a room at Hyatt Place Washington DC/White House
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt Place Washington DC/White House
FAQs when booking at Hyatt Place Washington DC/White House
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See most recommended stays in Washington, D.C.Good to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Washington, D.C. Reagan-National |
Distance to airport | 3.5 mi |
Everything you need to know for your stay in Washington, D.C.
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