Cons (-) I realize this is in Chicago, but I still feel like I have paid less to have the same experience in other locations.
4 stars
The Westin Chicago River North
Photos of The Westin Chicago River North
Overview
Westin Chicago River North overlooks the Chicago River. It is six blocks away from Michigan Avenue and close to plenty of shopping. It is a five minute walk from the Chicago theater, a 13 minute walk from millennium Park, and a 16 minute drive from the Chicago airport. The Millennium Station is a 10 minute walk away. Westin Chicago River North is a hotel with family rooms, facilities for disabled guests, and an elevator.
The hotel has an on-site sushi restaurant led by Chef Rolewicz called Kamehachi. The 320 River bar is outside and has views of the river. It is located on the outdoor patio. Guest can order breakfast in the room from one of the specialty menus.
The Westin Chicago River North has 429 guestrooms. Choose from a traditional room, a deluxe room with queen or king bed with a rive view or city view. The club room has complimentary access to the business lounge. There are also deluxe suites. The Westin Work Out & Peloton guest room is outfitted with state-of-the-art bikes and an on-demand studio cycling. This room also has a desk, complimentary bottled water, and a coffee maker. Rooms have phones, cable, satellite, pay-per-view movies, and a radio. There is a pillow top mattress, featherbed, and duvet. The rooms also have a hairdryer, lighted makeup mirror, and robes.
All rooms have daily housekeeping, air-conditioning and heating, and room service. There is a concierge, baggage storage, ticket service. Guests can use the fitness center, a conference center, meeting rooms, and ballroom. The hotel offers event planning and catering as well as on site turn key events.
Book the Westin Chicago River North for a deluxe hotel experience close to many major attractions in the "windy city."
Latest deals for The Westin Chicago River North
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Privacy Preferences
Amenities at The Westin Chicago River North
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Executive lounge access
- River view
- Seating area
- Slippers
- Interconnected room(s) available
- Lockers
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Toilet with grab rails
Dining
- Minibar
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Things to do
- Gift shop
- Beach access
- Bicycle rental
- Bowling
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Valet parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa
- Sauna
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Westin Chicago River North
8.7
Very good
302 verified ratings
Wonderful
171
Very good
51
Good
43
Okay
16
Fair
11
Mediocre
5
Poor
5
Summary of reviews
Guests say
Guests loved the hotel's excellent location and friendly staff, often highlighting the cleanliness and comfort of the rooms. However, some expressed concerns about the value for the price, with mentions of overcharging and issues with the bathroom smell. Overall, many guests appreciated their stay and would return, especially for the river views.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
9 reviews
9.2 out of 10
3 reviews
All reviews
Pros (+) The room was very clean and spacious. The bed was comfortable. Staff was friendly and professional. Easy check in and check out. I would stay here again!
Pros (+) The hotel was clean and very nice. All staff I encountered were very nice. The best part in my book was the location. It was right on the river (although because of a brick wall that creates a little courtyard outside the lobby/restaurant you can't see the river from the main floor entrance way, but you could see it from above and below this location). It was comfortable. It smelled nice (they pus...
Cons (-) Really the only thing I didn't like was how very DARK it was in the lobby of this hotel. They need to add some attractive lighting (chandeliers, lamps) so it feels more cheerful. I understand that this used to be a Niko Hotel and was done in the Japanese style (which is still evident). If they're not going to add lighting, then adding some fountains for pleasant ambient noise would be good. I woul...
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Pros (+) If you're staying here....river view is an absolute must! Would definitely stay again.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at the hotel?
The hotel offers an on-site sushi restaurant called Kamehachi, as well as the 320 River bar with outdoor patio and views of the river. Guests can also order breakfast from specialty menus to be served in their room.
Are there any concerns about the hotel's dining services?
Some guests have mentioned that the breakfast could have been served hotter, and there were complaints about the pricing at the hotel shop. Additionally, there were comments about extra charges for Wi-Fi and the restaurant staff's behavior.
What are the room options available at the hotel?
Guests can choose from traditional rooms, deluxe rooms with river or city views, club rooms with complimentary access to the business lounge, and deluxe suites. There are also Westin Work Out & Peloton guest rooms with state-of-the-art bikes and on-demand studio cycling.
What are the hotel's unique amenities?
The hotel offers a fitness center, event planning and catering services, and turnkey events. Additionally, the Westin Work Out & Peloton guest rooms are outfitted with state-of-the-art bikes and an on-demand studio cycling.
What are guests saying about the hotel's location and staff?
Guests have praised the hotel's perfect location close to major attractions and the friendly, helpful staff. However, some guests have mentioned concerns about the behavior of the restaurant staff and the wait time for valet parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a River View
Guests recommend choosing a room with a river view for a more scenic and enjoyable stay.
Consider the Club Room for Business Travel
The club room offers complimentary access to the business lounge, making it a convenient choice for business travelers.
Take Advantage of the On-Site Sushi Restaurant
Guests speak highly of the on-site sushi restaurant, Kamehachi, led by Chef Rolewicz, making it a must-try dining option during your stay.
Explore Nearby Attractions
The hotel's proximity to popular attractions such as the Chicago Theater, Millennium Park, and the Magnificent Mile makes it an ideal base for sightseeing and entertainment.
Be Mindful of Additional Charges
Some guests have mentioned extra charges for services such as Wi-Fi, so it's advisable to clarify any additional costs before booking.
Enjoy the Outdoor Patio
The 320 River bar's outdoor patio offers stunning views of the river, providing a relaxing spot for drinks and socializing.
Check Room Amenities
Some guests have experienced issues with room features such as HVAC noise, so it's recommended to check room amenities and request a quiet room if needed.
Utilize the Fitness Center
The hotel's well-equipped fitness center and Peloton guest room provide opportunities for guests to maintain their fitness routines during their stay.
Plan Events with Hotel Services
The hotel offers event planning and catering services, making it a convenient choice for hosting events or meetings.
Consider Parking Options
Guests have mentioned challenges with valet parking, so it's advisable to explore parking alternatives in the area to ensure a smooth arrival experience.
Location
320 North Dearborn Street, Chicago, IL 60654
What's nearby
- Chicago Theater362 yd
- Michigan Avenue Bridge0.3 mi
- Millennium Park0.5 mi
- Michigan Avenue0.5 mi
- Magnificent Mile0.5 mi
- River North0.6 mi
- Art Institute of Chicago0.7 mi
- Willis Tower0.7 mi
- Chicago Board of Trade Building0.7 mi
- Museum of Contemporary Art0.8 mi
- Grant Park0.9 mi
- Harpo Studios1.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Chicago River North
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $418 |
Average price (weekend night) | $473 |
When to book a room at The Westin Chicago River North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.2 mi |
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